CODEerts
Odoo 18
Service Desk & SLA for Project for Odoo 18
Turn Odoo Project into a service desk with SLA policies on working-hours timers, response and resolution deadlines, breach tracking, request types, a public intake form and a customer portal where clients track their tickets.
Availability on Odoo 18
Which versions this module supports.
Service Desk & SLA for Project runs on Odoo 18. This page covers availability, licensing and how to install it on 18 specifically. For the full feature breakdown, see the main Service Desk & SLA for Project page.
| Odoo version | Status | Available |
|---|---|---|
| Odoo 19 | Supported | Yes |
| Odoo 18 | Supported (this page) | Yes |
| Odoo 17 | Supported | Yes |
In short
What it does.
A summary for Odoo 18. The full breakdown is on the main Service Desk & SLA for Project page.
Other Odoo versions
Running something else?
The same module, published per version.
Questions
About Service Desk & SLA for Project on Odoo 18.
Does Service Desk & SLA for Project work on Odoo 18?
Yes. Service Desk & SLA for Project is published for Odoo 18 on the official Odoo Apps Store, and we maintain it across the versions listed above.
How do I install it on Odoo 18?
Buy or download it from the Odoo Store listing for 18, add it to your addons path or install it directly on Odoo.sh or Odoo Online where supported, then update the apps list and install. We can do the install for you if you would rather not.
What happens when I upgrade Odoo?
We maintain the module across current major versions, so an upgrade path exists as long as the target version is listed above. Tell us before you upgrade and we will confirm.
Full details
Everything Service Desk & SLA for Project does.
Features, screenshots, setup and FAQs on the main module page.
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CODEerts
CODEerts is a team of certified Odoo experts and full-stack engineers. We implement, customise and support Odoo ERP, then build the software around it.
